PRIVACY POLICY

1. INFORMATION WE COLLECT

A. PERSONAL INFORMATION YOU PROVIDE

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed by third-party providers)
• Dietary preferences or restrictions

B. INFORMATION AUTOMATICALLY COLLECTED

• IP address, browser type and operating system
• Pages viewed and actions taken on the Site
• Date and time of visits

2. HOW WE USE YOUR INFORMATION

• To process and confirm ticket purchases
• To provide event updates, confirmations, and customer service
• To personalize and enhance your experience
• To send promotional emails (you may opt out anytime)
• To analyze usage trends and improve our services
• To comply with legal obligations

3. SHARING YOUR INFORMATION

Fork n' Film does not sell your personal information. We may share with trusted service providers, for legal compliance, business transfers, or with your explicit consent.

4. SMS COMMUNICATIONS

Fork n' Film offers two opt-in SMS services: (a) waitlist availability alerts, sent when a sold-out show has a seat open up, and (b) day-before event reminders for ticket holders, which may include an offer for optional add-ons.

We collect mobile phone numbers only when you provide them voluntarily on our waitlist signup form or at checkout. We send SMS messages only when you have explicitly opted in by checking the SMS consent box at the time you provided your number. Consent is stored on your customer profile and can be revoked at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number is shared only with our SMS provider (Twilio) for the sole purpose of delivering messages you have requested.

To stop receiving messages, reply STOP to any text. For help, reply HELP, email info@forknfilm.com, or visit forknfilm.com/contact. Message and data rates may apply.

5. YOUR CHOICES

• Opt-out of marketing via the "Unsubscribe" link in our emails
• Opt-out of SMS by replying STOP to any text message
• Request access to or correction of your information
• Manage cookie preferences through your browser settings

6. DATA SECURITY

We take reasonable measures to protect your information. However, no method of transmission is completely secure.

7. RETENTION

We retain your personal information only as long as necessary.

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

9. CHILDREN'S PRIVACY

Our Site is not intended for individuals under 18. We do not knowingly collect information from children.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes are effective immediately upon posting.

11. CONTACT US

Fork n' Film
Email: info@forknfilm.com